We are committed to protecting the personal information of every Filipino player on our platform. This Privacy Policy explains exactly what data we collect, how we use it, and the rights you hold over your own information.
Last Updated: January 2026At 118phppg, your personal data is handled with the highest standards of care. Here is a quick summary of what we stand for.
All personal information collected by 118phppg is stored on encrypted, access-controlled servers. We apply industry-standard SSL/TLS encryption across all data transmissions between your device and our platform.
118phppg does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is shared only with trusted service providers who are contractually bound to protect it.
We collect only the personal data that is strictly necessary to operate your 118phppg account, process transactions, and comply with Philippine regulatory requirements. We do not collect data beyond what is needed.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by 118phppg. We honor these rights fully and promptly.
118phppg uses cookies and similar tracking technologies solely to improve your experience on our platform. We explain exactly which cookies we use, why we use them, and how you can manage your preferences.
118phppg retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Data is securely deleted when no longer needed.
This Privacy Policy ("Policy") describes how 118phppg ("we," "us," "our," or "the Platform") collects, uses, stores, and protects the personal information of individuals ("you," "your," or "Player") who access or use the 118phppg website, mobile platform, games, and all associated services (collectively, the "Services").
118phppg is committed to safeguarding the privacy of every Filipino player who entrusts us with their personal data. We operate in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC) of the Philippines.
By registering an account with 118phppg, accessing our platform, or otherwise using our Services, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the 118phppg platform immediately.
Note: This Privacy Policy should be read alongside the 118phppg Terms & Conditions, which together form the complete agreement governing your use of the platform. Both documents are available on this website.
118phppg collects personal data from you in several ways: directly when you register and use our platform, automatically through your interaction with our Services, and occasionally from third-party sources for verification purposes. The categories of personal data we collect include the following:
When you create a 118phppg account, we collect information necessary to establish and verify your identity, including:
To comply with anti-money laundering (AML) regulations and Philippine gaming requirements, 118phppg may request copies of:
118phppg records all financial transactions conducted through your account, including deposit amounts, withdrawal requests, payment method details (account numbers are stored in masked format), transaction timestamps, and transaction reference numbers. Full payment credentials such as complete bank account numbers or card numbers are never stored on 118phppg servers.
We collect data relating to your gameplay on the 118phppg platform, including game history, bet amounts, win/loss records, session durations, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting purposes.
When you access the 118phppg platform, we automatically collect certain technical information, including your IP address, device type and operating system, browser type and version, screen resolution, referring URL, and session timestamps. This data helps us maintain platform security, detect fraudulent activity, and optimize the user experience.
If you contact 118phppg customer support, we retain records of your communications, including chat transcripts, email correspondence, and support ticket details. This data is used to resolve your queries and improve our service quality.
118phppg uses the personal data we collect for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact details, login credentials |
| Age and identity verification (KYC) | Identity data, KYC documents, date of birth |
| Processing deposits and withdrawals | Financial transaction data, payment method details |
| Anti-money laundering (AML) compliance | Transaction data, KYC documents, source of funds |
| Fraud detection and platform security | Technical data, IP address, gaming activity |
| Responsible gaming monitoring | Gaming activity, session data, deposit history |
| Customer support and dispute resolution | Communications data, account data, gaming history |
| Promotional communications (with consent) | Email address, mobile number, gaming preferences |
| Platform improvement and analytics | Technical data, gaming activity (anonymized) |
| Regulatory reporting obligations | Identity data, transaction data, gaming records |
118phppg will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.
Under the Philippine Data Privacy Act of 2012, 118phppg processes your personal data on the following legal bases:
118phppg does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers to assist in operating the 118phppg platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support software providers, and analytics platforms. All service providers are contractually required to process your data only on our instructions and to maintain appropriate security measures.
118phppg may be required to disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive. This includes reporting obligations under the Anti-Money Laundering Act (AMLA) and applicable gaming regulations.
In the event of a merger, acquisition, or sale of all or part of 118phppg's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.
Important: 118phppg will never share your personal data with third-party advertisers, data brokers, or marketing companies. Any communication you receive from 118phppg will come directly from us, not from third parties acting on our behalf for marketing purposes.
118phppg uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on our platform, maintain session security, and gather analytics data. The types of cookies we use are as follows:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 118phppg platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
118phppg retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, 118phppg will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
118phppg implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 118phppg will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act and NPC Circular No. 16-03.
Security Reminder: While 118phppg takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your 118phppg login credentials confidential. Never share your password with anyone, including 118phppg staff – we will never ask for it.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 118phppg:
You have the right to be informed about how your personal data is collected, used, and processed by 118phppg.
You may request a copy of the personal data 118phppg holds about you, along with information about how it is being processed.
You may request that inaccurate, incomplete, or outdated personal data held by 118phppg be corrected or updated.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You may request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.
To exercise any of the above rights, please contact the 118phppg Data Protection Officer using the contact details provided in Section 13 of this Policy. 118phppg will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may request proof of identity before processing your request to protect against unauthorized access to your data.
If you are not satisfied with 118phppg's response to your data privacy request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph (plain text reference only).
The 118phppg platform is strictly intended for individuals who are twenty-one (21) years of age or older, in accordance with Philippine gaming regulations. 118phppg does not knowingly collect personal data from individuals under the age of 21.
If 118phppg becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered an account with 118phppg, please contact our support team immediately so that we can take appropriate action.
Age Verification: 118phppg employs age verification measures during the registration process and may request additional proof of age at any time. Providing false information about your age to gain access to the 118phppg platform is a serious breach of our Terms & Conditions and may result in legal consequences.
The 118phppg platform may contain references to third-party services, such as payment processors and game software providers. These third parties operate their own privacy policies, which are independent of this Policy. 118phppg is not responsible for the privacy practices of third-party services and encourages you to review their respective privacy policies before providing any personal data to them.
118phppg does not endorse or make any representations about third-party websites or services. Your interactions with third-party services are solely between you and those third parties.
118phppg reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made to this Policy, 118phppg will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how 118phppg protects your personal data. Your continued use of the 118phppg platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 118phppg handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing compliance with the Philippine Data Privacy Act and this Policy.
You may reach the 118phppg Data Protection Officer and general support team via the email address listed in the footer of this page. When submitting a data privacy inquiry, please include your registered account username, a clear description of your concern, and the specific right you wish to exercise (if applicable) to ensure a prompt and accurate response.
118phppg is committed to resolving all data privacy concerns in a fair, transparent, and timely manner. If you remain unsatisfied after contacting us, you may escalate your complaint to the National Privacy Commission of the Philippines, which serves as the supervisory authority for data protection matters in the Philippines.
Now that you know exactly how we protect your personal data, join thousands of Filipino players who trust 118phppg for a secure, fair, and exciting online casino experience. Your privacy is always our priority.